The model below describes how we take our capital inputs and, through a virtuous circle of investment, innovation, efficiency and growth, turn them into value for our two business units.

By taking advantage of international opportunities, this virtuous cycle will turn faster over time, which we expect to translate into higher returns on capital.

How we create value

Ocado Solutions
Customer Segment

Creating the best platform for retailers around the world looking to build winning e-commerce operations.

Value Proposition

  • We offer our solutions as an end-to-end service, with fee structures aligned to the growth of each partner.
  • As their online retail business grows, we can scale our flexible solutions, bringing cost efficiencies.

Ocado Retail
Customer Segment

Creating the best grocery shopping experience for UK retail customers.

Value Proposition

  • Market-leading service in order accuracy, on-time delivery and ease of use.
  • Extensive range and fresher products.
  • Competitive prices and low delivery fees.